Privacy Policy
Effective [EFFECTIVE DATE] · [COMPANY LEGAL NAME, LLC], Florida
This policy explains what information the TrueRoom app and website collect, how it is used and the choices you have. TrueRoom is operated by [COMPANY LEGAL NAME, LLC] ("we", "us").
1. Information you create in the app
Room scans, floor plans, 3D models, measurements, project names, client names and addresses you enter, photos and renders are stored on your device. We do not receive them unless you use a feature that sends them, described below.
2. Camera and Photos
TrueRoom uses the camera and LiDAR sensor to scan and measure rooms and to take photos for renders. With your permission, it saves renders to your Photos library. You can change these permissions anytime in your iPhone's Settings.
3. AI renders
When you generate a render, the selected image, your design instructions and a short room summary (such as floor area and ceiling height) are sent to our AI image provider, [OpenAI, L.L.C.], to create the image. The provider processes this data under its own terms and privacy policy. Don't include personal information in images or instructions you don't want processed.
4. Sharing projects
When you send a project, TrueRoom creates a file with the project, floor plan PDF and renders, and hands it to the app you choose (for example WhatsApp, Messages, Mail or AirDrop). The recipient receives what you send. We do not see these files.
5. Purchases
Subscriptions and render packs are processed by Apple through the App Store. We receive confirmation of what you bought, not your payment details.
6. Website and waitlist
If you join the waitlist, we collect your email address and whether you are a construction pro or a homeowner, to tell you about the launch. You can unsubscribe at any time.
7. What we don't do
We do not sell your personal information, show third-party ads in the app or use your data to track you across other companies' apps and websites.
8. Children
TrueRoom is not directed to children under 13, and we do not knowingly collect their information.
9. Your choices
You can delete projects in the app, and deleting the app removes the data stored on your device. To ask about or delete information we hold, such as your waitlist email, contact us below.
10. Changes and contact
We'll post any changes to this policy on this page with a new effective date. Questions: help@trueroom.us · [COMPANY LEGAL NAME, LLC], [MAILING ADDRESS].